Sending Hugs in Every Box

Where Care is Expressed Through Quality Goods. #sending HUGS

+6147 sold

HUGS - Hero Img

Our Partners

Our Stories

Explore the heartwarming stories of love from Hugs Hampers! Dive into meaningful moments with our caring gifts, bringing happiness to every special event

We started our business because we wanted to offer thoughtful care packages for various life events like birthdays, times of illness, and special celebrations.


Sandra Monica

Founder

I want to create a brand that goes beyond just selling things. I aim to evoke emotions and bring meaning to people's lives. That's why I created HUGS.


Cindy Villanueva

Founder – Director

Heartfelt happiness: Every Detail, Every HUGS

Discover the heartwarming essence of Hugs Hampers with our essential features, crafted to bring joy to every recipient.

Features:

Tailored hampers for every occasions

Complimentary HUGS card with personalised message

Tailored Packaging

Discover Our Thoughtful Gifts for Every Occasion

From comforting well wishes to celebratory delights, explore our extensive catalog featuring specialty treats from Lilies Bake House.

  • Get Well Soon
  • Get Well Soon Kids
  • New Baby & Parent
  • Birthday Gift
  • Corporate Gift
  • Cake Hampers
Get Well Soon
Offering comforting hampers
suitable for anyone in need of well wishes
Get Well Soon Kids
Delightful hampers tailored specifically for children, spreading cheer during recovery
New Baby & Parent
Welcoming hampers designed to celebrate new mothers and their precious newborns
Birthday Gift
Joyful hampers crafted to mark special birthdays with happiness and delight.
Corporate Gift

Custom Corporate Gift

Your Unique Gifting Solution

Experience bespoke corporate hampers that bring your vision to life. Elevate your gifting with personalized hampers crafted exclusively for you. Our dedicated team will source or create any items you desire from trusted vendors. Let's make your gifting unforgettable.

Cake Hampers
In Collaborate with Lilies Bakehouse

We want HUGS to live in people’s hearts

There are ways to comfort a soul who is going through hardship and one of the ways has always been what people actually need, a hug.

Any Questions?

Find quick answers to common queries about Hugs Hampers. Explore our FAQ

  • General
  • Packaging & Shipping
  • Payment
General
What is the quality of each hamper like?

Every item at HUGS is carefully curated, aiming to offer meaningful support and comfort to the recipient.

Does Hugs provide hampers or gifts for corporate events, birthday souvenirs, or wedding souvenirs?

Yes, Hugs offers an extensive selection of hampers and gifts suitable for corporate events, birthdays, and weddings. We specialize in creating customized souvenirs that leave a lasting impression on recipients.

Is it possible to customize the contents of the hamper?

Certainly, the contents of the hamper can be personalized to match the customer's preferences and budget. We can accommodate both available items and specific requests to tailor the selection accordingly.

Is it possible to customize the contents of the hamper?

Certainly! Greeting cards can be customized according to the customer's preferences. Additionally, we offer the option to include a Voice Note via a QR Code as well as a photo to enhance the personalization

What should I do if there are any issues with ordering and delivery?

Don't hesitate to contact us, our Admin will assist with your concerns promptly and courteously.

Packaging & Shipping
What packaging options does HUGS provide?

Tas Anyam, Corrugated Box, Tas Canvas

What measures are taken to ensure the security of the packaging?

For Instant delivery services, we utilize extra-strong Spunbond packaging. For regular and same-day delivery, hampers are initially well-packaged, supplemented with additional cardboard and bubble wrap in every corner to safeguard against impacts during transit.

Are the items ready for immediate shipment?

Hampers featured on the HUGS website and marketplace are ready for direct shipment as they are readily available and undergo only packaging and card creation processes, facilitating immediate dispatch.


However, for Corporate Gifts, Birthdays, and Custom Boxes containing personalized items, pre-order (PO) is necessary, taking 3 – 10 working days based on order quantity and customization complexity. The PO period begins upon payment confirmation (Terms and Conditions apply).

What delivery options does HUGS offer?

HUGS offers various delivery services tailored to different needs.

  • For Instant or Same Day Delivery in the Jabodetabek area, we utilize GoSend, Grab Express, and Lalamove couriers.
  • For Regular Delivery across Indonesia, customers can opt for logistics services like JNE, TIKI, JNT, and more.
  • For international shipments, please reach out to our Customer Service team for assistance.
Is direct delivery to the hospital possible?

Certainly. We facilitate direct deliveries to hospitals. Customers only need to provide the patient's full name, a contact number of the patient or caregiver, the hospital's name, and the room number. Rest assured, we ensure the safe delivery of your order.

Payment
What payment options are available?

Customers can pay by bank transfer to PT Untaian Hantaran Kurnia's designated account. Contact Customer Service for details

What should I do if there are any issues with ordering and delivery?

Don't hesitate to contact us, our Admin will assist with your concerns promptly and courteously.